Now Hiring: Bike It Forward Program Manager

The San Francisco Bicycle Coalition is looking for a committed and motivated Program Manager, who has a passion for supporting just and equitable communities, to lead our Bike It Forward Program.

Transportation is one of the highest household expenses for San Franciscans. With Bike It Forward, we work with community-based partners to distribute bikes at no cost to those who will benefit most from affordable transportation. We reclaim abandoned bikes from government agencies and refurbish them with the help of dedicated volunteers and in partnership with community-based organizations. By helping to address transportation access needs in historically underserved communities, you’ll be a key leader in our equity and justice work while building and strengthening community resilience and cohesion.
You will support our organization’s programmatic work to align with our core values of Transportation Justice, Sustainability, People Power, and Joy, as articulated in our 2018-2022 Strategic Plan. This position will collaborate with a dynamic Programs Department of five full-time and three part-time staff, focused on youth and family biking, adult bicycle education, Bike It Forward, and valet bicycle parking.


Commitment to Equity and Justice

The San Francisco Bicycle Coalition is an equal opportunity employer and acknowledges the harm biking culture and inequitable access to transportation have inflicted upon marginalized communities — including people of color, people with disabilities, people from working-class backgrounds, women, and people with LGBTQ+ identities. We believe that these communities must be centered as leaders in the work we do; therefore, we strongly encourage applications from people with relevant lived experience.

Primary responsibilities may include, but will not be limited to:

  • Cultivating and maintaining relationships with community-based organizations in order to connect with community members and to host future bike distribution events;
  • Coordinating with partners regarding event-specific bike distribution needs, such as site location, food for community members and volunteers, space requirements, etc.;
  • Managing a bicycle warehouse and repair facility, including maintaining a clean, safe, and orderly space, keeping an inventory of bicycles and necessary tools and parts, and ensuring that the facility and staff are seen as good neighborhood partners;
  • Managing the part-time Bike It Forward Program Assistant;
  • Managing a team of volunteers at bike distribution events and regular Community Repair Nights;
  • Sourcing and transporting donated bicycles, and working with external programmatic partners to equitably share resources;
  • Transporting bikes, tools, training materials, and helmets or other necessary items to bike distribution event locations;
  • Teaching introductory bike education classes to bike recipients;
  • Collaborating with Communications and Membership teams to inform the public of our work and to develop relevant programming to build our movement;
  • Working with Development staff to identify, apply for, and manage bike build grants or solicit donations, and to report metrics.

We recognize that this position encompasses a number of different responsibility areas. We are committed to train and support our staff to strengthen their abilities in each area and we encourage applications from people who may not have all of the qualifications listed below.

  • A deep commitment to the San Francisco Bicycle Coalition’s mission;
  • Interest in and passion for equity, community development, and anti-racism;
  • Strong organizational, multi-tasking and time management skills;
  • Excellent interpersonal and communication skills;
  • An ability to work individually and as part of a team;
  • High degree of cultural competence;
  • Experience working with underserved communities, especially in community development through programmatic service;
  • Bilingual language skills in English and, preferably, Spanish, Cantonese or Filipino/Tagalog;
  • Familiarity with basic computer software systems, including G-Suite;
  • Experience with project or event planning and/or facilities management;
  • Management experience, including managing volunteers;
  • Contract and grant management experience;
  • Mechanic/bicycle industry skills and experience;
  • Bicycle education experience (particularly League of American Bicyclist Cycling Instructor training);
  • Experience working with youth;
  • Experience with job training programs;
  • Valid CA drivers license;
  • Be a team player, willing partner with development, advocacy, communications and operations leadership; and
  • Flexibility and adaptability to evolving responsibilities.

Reports to: Program Director

Manages: Bike It Forward Program Assistant

Salary and Benefits: The annual salary for this exempt position begins at $65,000 and may be higher depending on experience. Full-time benefits include excellent medical, vision and dental insurance, 10 days paid sick leave, 12 paid holidays and 3 weeks PTO (starting) annually, 401k plan with match, a telecommuting stipend, and flexible and remote work arrangement policies.

Hours: Full-time, exempt. This position will be required to work several evenings and a few weekend days per month, depending on event scheduling (with time worked outside of regular office hours offset with the flexible work arrangement policy). 

Location: Due to the COVID-19 pandemic, employees have been working remotely. As restrictions are lifted and a return to office and community work is increasingly possible, staff and their supervisors will work together to determine the appropriate work arrangement based on the nature of the individual’s role, and in alignment with organizational policies and departmental needs and activities. We strive to be as flexible and fair as possible while ensuring in-person accessibility as needed to interface with our volunteers, membership, community, and each other.

To apply, please submit a resume and a PDF with your answers to the below three questions. A formal cover letter is not required. Please make your answers roughly one paragraph each:

  • What makes you excited to work at the San Francisco Bicycle Coalition?
  • What does transportation justice mean to you and how do you see it fitting into your career?
  • What skills and/or experiences do you have that would make you a good fit for this role?

Applications will be reviewed starting on October 19, 2021 and interviews will be scheduled soon after. The posting will remain open and applications will be reviewed on a rolling basis until the position is filled.



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