Job Description: Director of Community Programs
Who we are
The San Francisco Bicycle Coalition works to promote bicycling for everyday transportation in order to transform our streets and neighborhoods into more safe, just, and livable places. Our member-based grassroots organization is considered one of the largest, most active, and effective groups of our kind in the country.
The San Francisco Bicycle Coalition’s Director of Community Programs leads and shapes the vision for our organization’s programmatic work, reflecting our core values of Transportation Justice, Sustainability, People Power, and Joy.
The San Francisco Bicycle Coalition has many best-in-class programs supported by long-term contracts, grants, and fee-for-service arrangements. These programs are also a strategically vital aspect of achieving our mission, promoting sustainable transportation by enacting culture change and tearing down structural barriers. The organization aims to continuously evaluate and refine our programmatic approaches and expand their scope and impact. The Director of Community Programs should be a strong, creative leader with deep passion and experience who will work in tandem with staff and the leadership team to help elevate our programs, deepening their impact and improving their equitable reach. At the same time, they should ensure that these programs remain a solid and growing source of revenue for the organization. This position manages a dynamic staff of two full-time and one part-time individuals focused on adult bicycle education, valet bicycle parking, professional driver training, and our Bike It Forward program.
Commitment to Equity and Justice
The San Francisco Bicycle Coalition acknowledges the harm biking culture and unequal access to transportation have inflicted upon underserved communities — especially people of color, people with disabilities, people from working-class backgrounds, women, and people with LGBTQ+ identities. We believe that these communities must be centered as leaders in the work we do; therefore, we strongly encourage applications from people with these identities.
Primary responsibilities include:
- Take a collaborative leadership role in overall organizational strategy, ensuring our programs work in alignment with the work of other departments (Advocacy, Membership & Development, Marketing Communications, and Operations) to advance our mission and goals of transportation equity;
- Lead, direct, and manage overall San Francisco Bicycle Coalition non-youth programmatic work, priorities, and deliverables, including planning initiatives and contract management;
- Directly manage and coach two full-time and one part-time Program staff for Adult Education, Bike It Forward, and Valet Bicycle Parking. This includes strategic leadership, training, professional development, leading the hiring process for vacancies, and oversight of contracts and deliverables;
- Cover the work of direct reports when necessary (as in the case of illness, PTO, or vacancies), or when redistribution of work requires it (as may be the case with the Professional Driver Training program);
- Contribute to the development of the organization’s new Theory of Change and Strategic Plan, and ensure that outcomes and targets related to the plan are met or exceeded;
- Work with team members to prepare and submit bids for grant applications and RFPs relevant to our mission and program work, monitor open contract compliance, and prepare and submit reports relevant to contract work;
- Work with Program staff on business development activities, such as researching businesses, prospecting relevant target companies, and pitching programs, to grow the aspects of programmatic work that are offered on a fee-for-service basis;
- Develop and monitor plans to meet or exceed budgeted goals for earned revenue programs including valet bicycle parking and professional driver training;
- Maintain positive working relationships with relevant partners in government, other nonprofit agencies, communities and private sector organizations; and
- Play an active role in organizational budgeting and forecasting.
Strong candidates will possess as many of the following qualifications as possible:
We recognize that this position encompasses a number of different responsibility areas. We are committed to train and support our staff to strengthen their abilities in each area and we encourage applications from people who may not have all of the qualifications listed below.
- Five years or more of progressively increasing responsibility in program development and management;
- A commitment to and passion for the SF Bicycle Coalition’s mission and core values;
- Direct experience building strong partnerships with public agencies and community-based organizations, particularly those serving marginalized or underserved communities;
- Successful track record in bidding and winning grants and contracts, monitoring deliverables, and reporting on success;
- Successful track record of business development in the nonprofit or service sectors;
- Experience managing staff;
- Successful, proven project planning and strategy implementation;
- Excellent communication skills;
- Excellent interpersonal and networking skills;
- Budgeting and forecasting experience;
- Exceptional, proven writing skills for a diversity of media and audiences; and
- Collaborative skills and eagerness to be a team player, working with development, advocacy, communications and operations leadership.
- Experience working and collaborating with a membership-based organization;
- Experience managing and implementing education, school and/or volunteer programs;
- CRM software experience, preferably with Salesforce;
- Bilingual in English and another language especially Spanish, Cantonese or Filipino/Tagalog.
Reports to: Deputy Director
Direct reports: Bike It Forward Program Manager, Adult Bike Education Program Manager, Part-time Valet Bike Parking Coordinator
Salary and Benefits: The annual salary for this exempt position is $85,000-$95,000 depending on depth of experience. Full-time benefits include having every other Friday off, excellent medical, vision and dental insurance with no employee contribution, as well as three weeks of paid time off, two weeks of sick leave, pre-tax transit benefits, and a flexible work arrangement policy.
Hours: Full-time, exempt.
Location: Hybrid — San Francisco Bay Area. Staff and their supervisors will work together to determine the appropriate work arrangement based on the nature of the individual’s role, and in alignment with organizational policies and departmental needs and activities. We strive to be as flexible and fair as possible while ensuring in-person accessibility when needed to interface with our volunteers, membership, community, and each other.
To apply, please submit a resume and a PDF with your answers to the below three questions. Please make your answers roughly one paragraph each:
- What inspires you to want to work at the San Francisco Bicycle Coalition?
- What does transportation justice mean to you and how do you see it fitting into your career?
- What skills and/or experiences do you have that would make you a good fit for this role?